This month The Telegraph posted an article about how business's source, produce and ship their company’s wares can have a significant impact on its profitability. Would you be able to implement these solutions within your business?
Identifying the parts of it that are ripe for profit is critical; a supply chain saving of just half a penny per unit can have an “enormous” impact on a business over the course of a year, explains Chris Trump, head of supply chain operations and development at London-based drinks manufacturer, Wow.
He adds that a profitable supply chain is a flexible one. Small businesses rarely have the volume to unlock significant value in a chain, but flexibility, partnerships and “truly understanding every cost in your operation” is key, he says. “Breaking down every cost of transforming fresh fruits, vegetables and chia seeds to bottled juices was the first step that we took.”
This involved reviewing everything from raw ingredients, packaging, labour, warehousing, transport, insurance to even the support services of IT, adds Mr Trump. “This enables you to quickly identify which costs are fixed and varied; which ones you can make savings on; and what percentage of your overall costs that represents.”
“Our biggest cost was transport, so we changed warehouse location quickly to hold our products near the Austrian border and close to our customer,” says Mr Trump. “This increased our costs to other German customers, but halved our delivery costs to our big customer, making a net saving for that market.”
Make a forecast for what will sell
Understanding your costs is vital for supply chain profitability, agrees Lee White, founder and director of Cubbies, which designs and manufacturers personalised plush toys.
“Many small companies are given a full-service unit price and don’t necessarily understand how that has been made up, which is a barrier to profitability,” he says. “This is particularly difficult as your business grows, because you’re unable to disentangle how much of that price is materials and how much is the suppliers’ own margin, which makes it hard to negotiate better pricing as volumes grow.”
To combat this, he advises developing a system to forecast what will sell and when. “Ideally, this should be done using past sales, but if it’s a new line with no history, look at the sell through rate of similar lines,” he explains. “A simple, regularly updated spreadsheet is sufficient to start with, although there are software packages to help you control inventory as you grow.”
He adds: “If your infrastructure can support the extra workload, it can result in a significant uplift in profitability.”
Split logistics costs
When it comes to logistics and warehousing costs, much of the profit within your supply chain can be unlocked through piggybacking on the scale of larger businesses.
“Transport is a great example, because if you’re shipping empty space, your cost per unit goes up,” explains Mr Trump. “Our first task when we launched into the UK with Waitrose in 2016 was to find out who was delivering into it on the same type of service, and for our volume to fill that empty capacity. This saved us about 20pc of delivery cost.”
He adds: “Market challengers, being new, often have capacity that they’re eager to fill and are more willing to negotiate and more flexible in how they work, so find out who these businesses are and look to work together for mutual growth.”
Procurement and sourcing are also key factors in developing a profitable supply chain, according to Mark Brownrigg and Deborah Newbury of artisan chocolate business, Urban Village Chocolates, which exports its signature single-origin tasting collections to Ireland and Switzerland.
The present lack of clarity regarding future trading with the company’s closest potential export markets is also of concern. The duo advise preparing “as best one can” for the inevitable complications of Brexit and trying to be positive given the current challenges.
Michael Martin, Thorn Baker Industrial Branch Manager commented;
''An interesting insight into the importance of understanding your costs and how the storage and logistics of your product/service can lead to a healthier bottom line.
How much emphasis you place on getting your product to your clients can indeed have a profound impact on your companies costs, the nemesis of your profits. But as with a lot of best practice in business and life, a simple approach is the best approach. Conventional methods in terms of knowing how much stock you’ve got, when your clients are likely to buy it and in what volumes "should" allow you to hold as much as you can possibly sell at that time. Any more or less is wasted costs to store or missed sales if you run out.
The ideas in the article such as relocating locations closer to your biggest client to produce a net saving are obvious, but not realistic for most SMEs. A less costly solution may simply be redesigning the layout of the warehouse, which is unlikely to yield the same return but be far more practical for most business. Similarly, contemporary software used to predict sales and infantry levels again are likely to be too costly for the majority of start-ups and small companies.''
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